Guest Blogger: Swain Center for Executive Education (This post originally appeared on WilmingtonBiz.com on August 1, 2018).
The Swain Center for Executive Education shares their top six trending themes to help you and your organizations grow.
#1: Nurses are leaders too!
The Swain Center is working to provide high-quality professional development to organizations in rural areas. Our first foray is with the backing of the Cape Fear Memorial Foundation, who is providing support for the development of an online course, Leadership Essentials for Nurses. This course will provide a micro-MBA to new and aspiring nurse leaders in Brunswick, Columbus, Duplin, New Hanover, and Pender counties. Faculty members from the UNCW School of Nursing and the Cameron School of Business are collaborating to offer this course, which will be accredited through the Southeast Area Healthcare Education Center and is slated to start in Spring 2019. We want nurses to lead their units well so you and your family get the best care.
#2: Smart professionals have business analytics skills in their toolboxes.
Swain currently runs a successful three-course series offered with data jocks, Drs. Stephen Hill, Brian Kinard, and Pete Schuhmann. Let us know which business analytics topics you believe your business needs as we design new courses in this series for Spring 2019.
#3: Crises and conflicts are on the rise.
It’s becoming more imperative for organizations to build the communication and trust across organizational cultures that leads to effective cooperation in conflict management. Swain Center’s new Executive Certificate in Managing Intercultural Conflict was designed to do just that. Developed in partnership with the Institute for Defense & Business, this 5-day workshop features UNCW’s Remy Kleinberg, John Murphy (Retired NYPD), Keren Nafte (CEO of BelEsprit Inc.), and retired DEA Special Agent Terry Beckstrom (internationally-renowned expert on non-verbal communication). This is the first “residency-style” program for the Swain Center in recent years, and we are excited for what is to come!
#4: Satisfaction is out…Delight is in.
Dr. Delight, a.k.a. Dr. Don Barnes, has been elevating business acumen around customer service excellence in his recent talks with the Wilmington Convention and Visitor’s Bureau, the Chamber of Commerce, and the Association Executives of North Carolina. We hope to develop open enrollment courses based on his customer delight strategy soon, but in the meantime, you can call us for a custom engagement.
#5: There is a difference between canned and custom.
The Swain Center is known for its high-touch and personalized service. Custom training programs can be surprisingly affordable – especially when they address core business needs that will save your organization time and money. We have successfully engaged with locally based coaches to provide tailored one-on-one executive coaching to achieve organizational improvement. Facilitation and strategy sessions are also in demand for custom experiences for retreats and annual board meetings. We are successful in tailoring leadership development programs that support your organization’s culture.
#6: Swain is connected.
Let’s face it – we live in a beautiful part of North Carolina and people want to visit. We are starting to collaborate with associations who can come to Wilmington to learn and to play. We welcome referrals from alumni and friends about associations who may need speakers or other professional development opportunities. Furthermore, the Swain Center is now a member of the NC Tech Association, keeping us “plugged in” to North Carolina’s technology community.
To learn more about both our custom and open enrollment programs and offerings, please visit https://uncw.edu/swain.